Hacked Account Claims
In order to ensure account security, you are required to submit information truthfully according to the following guidelines. (Any missing answers and random filling may affect the final decision. Please answer carefully.)
Note:
1. To ensure the security of your account, do not disclose any account details.
Please be sure to recognize the official email addresses: noreply-support@pubgmobile.com and noreply_public@pubgmobile.com, and be wary of account thieves impersonating official representatives trying to steal your account.
2. After submitting a claim, the review will be completed within 7 working days. During this period, you will be unable to submit another claim. Please be patient.
3. The results will be sent to the new email address that you provided. Please keep an eye out for it.
4. If you make a successful claim, your account will be unable to submit another claim for 3 months.
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